Vicemail Not Answering 1

[goland]

I have copied a 3904 phone with voicemail that is working fine and gave it a dn of 4327 which has a voicemail associated with it but it just rings and rings.
Most of the settings look fine but I must be overlooking something.
Any input is much appreciated.
Thanks,
wyles

 

[johnpoole]

you'll need cls = fna hta
hunt= voice mail dn
fdn= voice mail dn

but they should have copied
you'll also need to add a mb in voice mail.. prt the tne of the new set and post it here if it still gives you trouble

john poole
bellsouth business
columbia,sc

 

[goland]

thanks john,
Those phone settings do look fine.
Here is the prt of the phone maybe this will help.

REQ: prt
TYPE: tnb
TN 4 0 0 0
DATE
PAGE
DES

DES ECRM
TN 004 0 00 00
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
FDN 7000
TGAR 2
NCOS 4
RNPG 1
SSU
LNRS 16
CLS CTD FBA WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA RMMD SMWD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CLTD ASCD
CFHD FICD NAID BUZZ AHD
DDGA NAMA
USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC MCBN
CPND_LANG ENG
RCO 0
HUNT 7000
LHK 0
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLNG ENG
DNDR 0
KEY 00 MCR 4327 0
CPND
NAME eCRM- W Digdon
XPLN 14
DISPLAY_FMT FIRST,LAST
01 MCR 4327 0
CPND
NAME eCRM- W Digdon
XPLN 14
DISPLAY_FMT FIRST,LAST
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16 MWK 7000
17 TRN
18 AO6
19 CFW 8 4327
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 5 OCT 2004

 

[KillianK]

All settings look fine,

Remove key 01 and try??

01 MCR 4327 0
CPND
NAME eCRM- W Digdon
XPLN 14
DISPLAY_FMT FIRST,LAST

What Voice Mail are you using? MM or CP

 

[Nortellian]

marp key 0 to the phone

 

[johnpoole]

chg
3904
4 0 0 0
yes
key 0 mcr 4329
marp=yes


john poole
bellsouth business
columbia,sc

 

[goland]

Thanks,
You guys are great.
Worked like a charm