Verrrry Slow BackUp Speeds...HELP! 2

[JEG78]

System Details: Windows 2003 Server, BackUpExec 9.1, Dell PowerVault 122T Tape Unit, Adaptec SCSI Card.

I have everything setup and running, but I am only getting 4MB/min! I have tried absolutely everything I can think of, which is not much.

This is my first install with BackUp Exec, I have only used ARCserve w/ Novell in the past...

Any suggestions??

 

[JEG78]

One more thing... The 4MB/min is for local files! Not even going across the network!

 

[jaynichols]

I purchased a new NAS server with a LTO tape library system from DELL. The drivers for the SCSI card were so old and Dell had nothing else worth while, so I got the drivers from the mfgr. My through put went from about 75 MB/sec to about 450 MB/sec. Check it out!

 

[JEG78]

Already have the latest drivers for the SCSI card...

This is driving me insane!

 

[efector]

Is your antivirus running an scan or download when you are trying to back up the information store? This ALWAYS slows down the backup, because the antivirus sees 'ON-ACCESS' of the mailbox and could be doing an active scan. Apparently this is an issue with both Symantec and McAfee.

Hope this helps!

 

[JEG78]

I have turned it off. Makes no difference.

 

[darrenjbird]

Hi

I have the same problem. Running Backup Exec 9.1, Windows 2003, Dell Poweredge 2600, Dell PowerVault 120T DDS4 Autoloader connected to Adaptec 39160 SCSI Card.

I have updated all drivers to latest version, and still only get a rate of 4mb/min.

It was running fine (160mb/min)

I think the problem started when i upgraded the BIOS on the SCSI card to 3.10.0.

I am going to try and put BIOS back down a level, and will let you know if that helps

Darren Bird

 

[darrenjbird]

have checked everything, and looking at the dates on the scsi card bios, it was already at the latest version.

I have recently upgraded the system BIOS to A10, and also updated the firmware & drivers for the PERC 4di raid card. I rolled all these back to the version they were before, but am still getting a rate of 4mb/min

I have put everything back to the latest versions, and am still trying to trouble shoot.

I have made sure that all hotfixes are appplied for veritas.

anyone have any ideas where to go next?

 

[darrenjbird]

FIXED IT, HURRAY

I checked back all the maintenace logs to try and tally up what was changed before the back stopped working.

The only thing i hadn't changed back to the way it was before was the scsi card driver. I changed this to the generic one provided by windows (when you select driver from update driver, select the one with generic in brackets) and hey presto it worked.

I the re-applied all the other updated, ie bios's raid drivers etc, and it still works.

So its looks like the adaptec drivers, provided by Dell have problems with backup exec 9.1.

I will be contacting Dell about this and will keep you all up to date.

 

[darrenjbird]

FIXED IT, HURRAY

I checked back all the maintenace logs to try and tally up what was changed before the back stopped working.

The only thing i hadn't changed back to the way it was before was the scsi card driver. I changed this to the generic on provided by windows, and hey presto it worked.

I the re-applied all the other updated, ie bios's raid drivers etc, and it still works.

So its looks like the adaptec drivers, provided by Dell have problems with backup exec 9.1.

I will be contacting Dell about this and will keep you all up to date.

 

[JEG78]

It was a problem with the Drivers provided by Dell. Also, for some reason the drivers Adaptec supplied on their website did the exact same thing. I contacted Dell, and they immediately knew how to solve it. He sent to Dell's FTP server and had me download new drivers. Problem solved!