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Veritas Unable to attach to System state or mailboxes

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Tobez

Tobez

IS-IT--Management
Apr 24, 2002
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Ok this has probably been posted before but here it is again.

If you get the error unable to attach to system state, or when you choose exchange mailboxes it asks for the unique email address, and you enter this but it still returns the error that the email address is incorrect, do this

Navigate to the veritas folder and into the DATA folder, in there is a file called BEWINUI rename this to BEWINUI.old and logoff windows, relog back on and open Veritas connect to backup server putting in correct credentials for the veritas account, choose the correct email address if your backing up the exchange mailboxes etc, and all should work, what happens is the BEWINUI file holds the security and login infomation for veritas and for some reason it doesnt update correctly, thus givein permission denied, There is an explenation on Veritas site but this is in laymans terms for you lot. When you rename the file it creates a new 1 the next time u open veritas. I hope this helps someone, as it did me and i back up 3 servers all using remote agent and SQL and exchange and i know get all 3 perfect.

regards

Tobez
 

Can you post the URL please, I'll then add the 'Veritas Technote number' to my listings

Cheers
 
Also I will say this I nstall the exchange agent but I can't see it anywhere on the machine can some tell me werhe it is. My exchange server is actually on a remote machine that is where I have installed the agent yet I can't see it. TO tell you the truth when I do a backup I can not see any of the agents installed. I have the remote agent installe don 5 machines and I can't select them when I do a backup
 
You wont see the agents, the only 1 you will see is the remote agent in services on the remote machines.

the only place you will see them is if you install veritas and look to see what packages are installed in the choosen Agents.

Whats your exact problem?


Rob
 
I try to backup up my server (SQL 2000 and SMS 2.0 running on windows 2000 advanced server). I got the following error message. I am very please someone tell what wrong with it. thank you

======================================================================
Job server: WANSERVER
Job name: Main
Job started: Tuesday, August 20, 2002 at 4:50:41 PM
Job type: Backup
Job Log: BEX413.txt
======================================================================

Drive and media information from media mount:
Robotic Library Name: QUALSTAR 0
Drive Name: SONY 0
Slot: 5
Media GUID: {9E6BF53B-0942-11D6-811E-000347085CC2}
Media Label: 000187
Overwrite Protection Time Left: 12 Weeks
Append Time Left: < 1 Hour
Targeted Media Set Name: 3month
------------------------------------------------------------------------------------------------------------

Unable to attach to \\WANDT01\C$.
Access is denied.
^ ^ ^ ^ ^
Unable to attach to \\WANDT01\C$.
^ ^ ^ ^ ^
Unable to attach to \\WANDT01\D$.
Access is denied.
^ ^ ^ ^ ^
Unable to attach to \\WANDT01\D$.
^ ^ ^ ^ ^
Unable to attach to \\WANDT01\E$.
Access is denied.
^ ^ ^ ^ ^
Unable to attach to \\WANDT01\E$.
^ ^ ^ ^ ^
Performing Remote Agent backup

Media Name: &quot;Media created 8/20/02 04:50:42 PM&quot;
Backup of &quot;\\WANFS01\C$ &quot;
Backup set #14 on storage media #1
Backup set description: &quot;Main&quot;
Backup Type: INCREMENTAL - Changed Files - Reset Archive Bit
Backup started on 8/20/02 at 5:02:22 PM.
File &quot;ex020820.log&quot; in use - Backed up.

Backup completed on 8/20/02 at 5:03:33 PM.
Backed up 27 files in 2524 directories.
1 file was in use
Processed 13,077,580 bytes in 1 minute and 11 seconds.
Throughput rate: 10.5 MB/min
------------------------------------------------------------------------------------------------------------
Unable to attach to \\WANFS03\C$.
Access is denied.
^ ^ ^ ^ ^
Unable to attach to \\WANFS03\C$.
^ ^ ^ ^ ^
WMI Repository cannot be backed up because Windows Management Instrumentation service is not running. A flat file backup of the appropriate files will be performed.Performing Remote Agent backup

Media Name: &quot;Media created 8/20/02 04:50:42 PM&quot;
Backup of &quot;\\WANGW01\C$ &quot;
Backup set #17 on storage media #1
Backup set description: &quot;Main&quot;
Backup Type: INCREMENTAL - Changed Files - Reset Archive Bit
Backup started on 8/20/02 at 5:56:37 PM.
Unable to open the item \Documents and Settings\NetShowServices\Local Settings\Temp\JET3.tmp - skipped.
Unable to open the item \Documents and Settings\NetShowServices\Local Settings\Temp\JET31AA.tmp - skipped.
File &quot;PASSWD.LOG&quot; in use - Backed up.

Backup completed on 8/20/02 at 5:56:51 PM.
Backed up 45 files in 2067 directories.
1 file was in use
2 items were skipped.
Processed 35,822,230 bytes in 14 seconds.
Throughput rate: 146.4 MB/min
 
I try to backup up my server (SQL 2000 and SMS 2.0 running on windows 2000 advanced server). I got the following error message. I am very please if someone tell what wrong with it. thank you

======================================================================
Job server: WANSERVER
Job name: Main
Job started: Tuesday, August 20, 2002 at 4:50:41 PM
Job type: Backup
Job Log: BEX413.txt
======================================================================

Drive and media information from media mount:
Robotic Library Name: QUALSTAR 0
Drive Name: SONY 0
Slot: 5
Media GUID: {9E6BF53B-0942-11D6-811E-000347085CC2}
Media Label: 000187
Overwrite Protection Time Left: 12 Weeks
Append Time Left: < 1 Hour
Targeted Media Set Name: 3month
------------------------------------------------------------------------------------------------------------

Unable to attach to \\WANDT01\C$.
Access is denied.
^ ^ ^ ^ ^
Unable to attach to \\WANDT01\C$.
^ ^ ^ ^ ^
Unable to attach to \\WANDT01\D$.
Access is denied.
^ ^ ^ ^ ^
Unable to attach to \\WANDT01\D$.
^ ^ ^ ^ ^
Unable to attach to \\WANDT01\E$.
Access is denied.
^ ^ ^ ^ ^
Unable to attach to \\WANDT01\E$.
^ ^ ^ ^ ^
Performing Remote Agent backup

Media Name: &quot;Media created 8/20/02 04:50:42 PM&quot;
Backup of &quot;\\WANFS01\C$ &quot;
Backup set #14 on storage media #1
Backup set description: &quot;Main&quot;
Backup Type: INCREMENTAL - Changed Files - Reset Archive Bit
Backup started on 8/20/02 at 5:02:22 PM.
File &quot;ex020820.log&quot; in use - Backed up.

Backup completed on 8/20/02 at 5:03:33 PM.
Backed up 27 files in 2524 directories.
1 file was in use
Processed 13,077,580 bytes in 1 minute and 11 seconds.
Throughput rate: 10.5 MB/min
------------------------------------------------------------------------------------------------------------
Unable to attach to \\WANFS03\C$.
Access is denied.
^ ^ ^ ^ ^
Unable to attach to \\WANFS03\C$.
^ ^ ^ ^ ^
WMI Repository cannot be backed up because Windows Management Instrumentation service is not running. A flat file backup of the appropriate files will be performed.Performing Remote Agent backup

Media Name: &quot;Media created 8/20/02 04:50:42 PM&quot;
Backup of &quot;\\WANGW01\C$ &quot;
Backup set #17 on storage media #1
Backup set description: &quot;Main&quot;
Backup Type: INCREMENTAL - Changed Files - Reset Archive Bit
Backup started on 8/20/02 at 5:56:37 PM.
Unable to open the item \Documents and Settings\NetShowServices\Local Settings\Temp\JET3.tmp - skipped.
Unable to open the item \Documents and Settings\NetShowServices\Local Settings\Temp\JET31AA.tmp - skipped.
File &quot;PASSWD.LOG&quot; in use - Backed up.

Backup completed on 8/20/02 at 5:56:51 PM.
Backed up 45 files in 2067 directories.
1 file was in use
2 items were skipped.
Processed 35,822,230 bytes in 14 seconds.
Throughput rate: 146.4 MB/min
 
I try to backup up my server (SQL 2000 and SMS 2.0 running on windows 2000 advanced server). I got the following error message. I am very please if someone tell what wrong with it. thank you

======================================================================
Job server: WANSERVER
Job name: Main
Job started: Tuesday, August 20, 2002 at 4:50:41 PM
Job type: Backup
Job Log: BEX413.txt
======================================================================

Drive and media information from media mount:
Robotic Library Name: QUALSTAR 0
Drive Name: SONY 0
Slot: 5
Media GUID: {9E6BF53B-0942-11D6-811E-000347085CC2}
Media Label: 000187
Overwrite Protection Time Left: 12 Weeks
Append Time Left: < 1 Hour
Targeted Media Set Name: 3month
------------------------------------------------------------------------------------------------------------

Unable to attach to \\WANDT01\C$.
Access is denied.
^ ^ ^ ^ ^
Unable to attach to \\WANDT01\C$.
^ ^ ^ ^ ^
Unable to attach to \\WANDT01\D$.
Access is denied.
^ ^ ^ ^ ^
Unable to attach to \\WANDT01\D$.
^ ^ ^ ^ ^
Unable to attach to \\WANDT01\E$.
Access is denied.
^ ^ ^ ^ ^
Unable to attach to \\WANDT01\E$.
^ ^ ^ ^ ^
Performing Remote Agent backup

Media Name: &quot;Media created 8/20/02 04:50:42 PM&quot;
Backup of &quot;\\WANFS01\C$ &quot;
Backup set #14 on storage media #1
Backup set description: &quot;Main&quot;
Backup Type: INCREMENTAL - Changed Files - Reset Archive Bit
Backup started on 8/20/02 at 5:02:22 PM.
File &quot;ex020820.log&quot; in use - Backed up.

Backup completed on 8/20/02 at 5:03:33 PM.
Backed up 27 files in 2524 directories.
1 file was in use
Processed 13,077,580 bytes in 1 minute and 11 seconds.
Throughput rate: 10.5 MB/min
------------------------------------------------------------------------------------------------------------
Unable to attach to \\WANFS03\C$.
Access is denied.
^ ^ ^ ^ ^
Unable to attach to \\WANFS03\C$.
^ ^ ^ ^ ^
WMI Repository cannot be backed up because Windows Management Instrumentation service is not running. A flat file backup of the appropriate files will be performed.Performing Remote Agent backup

Media Name: &quot;Media created 8/20/02 04:50:42 PM&quot;
Backup of &quot;\\WANGW01\C$ &quot;
Backup set #17 on storage media #1
Backup set description: &quot;Main&quot;
Backup Type: INCREMENTAL - Changed Files - Reset Archive Bit
Backup started on 8/20/02 at 5:56:37 PM.
Unable to open the item \Documents and Settings\NetShowServices\Local Settings\Temp\JET3.tmp - skipped.
Unable to open the item \Documents and Settings\NetShowServices\Local Settings\Temp\JET31AA.tmp - skipped.
File &quot;PASSWD.LOG&quot; in use - Backed up.

Backup completed on 8/20/02 at 5:56:51 PM.
Backed up 45 files in 2067 directories.
1 file was in use
2 items were skipped.
Processed 35,822,230 bytes in 14 seconds.
Throughput rate: 146.4 MB/min
 
have u tried what i typed above, i got that and it was a password problem, even thought the user veritas, or whatever the backup account uses, is in the admin group the password file in backupexec doesnt update .


do what i did above and make sure the agent is installed in your remote server, check services to see if its running. and let me know ok
 
Also it will help if you add the backupexec account to the machines local administrators group. this will give it full admin rights localy.
 
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