Verify / Unblock outgoing calls

[Scottmanoh]

Hi, I am pretty lost on this phone system. I have a phone that I suspect has outgoing calls blocked. How can I verify the programming of the phone and unblock if it is blocked?

Thanks in advance!
Scott

 

[bigindian65]

prt it, look at CLS if FRE chg to CTD, if already CTD or UNR, bump up the NCOS and test.

Mato' Was'aka

 

[Scottmanoh]

Thanks for the reply.
I can log in to the console, but after that, it's greek to me, as they say. I humbly ask for a more basic breakdown of how exactly to do those things?

Thanks
Scott

 

[RyanEOD]

Scott,

Log into the console,

> (Enter ld 20)
REQ: (Enter prt)
TYPE: (Enter tnb)
TN: (Enter TN of phone)
(press enter key for rest of prompts)

Copy and paste the print out of the phone here, will help you look through it.

 

[bhassell2000]

>ld 20

PT0000
REQ: prt
TYPE: dnb
CUST 0
DN 56300
DATE
PAGE
DES

DN 56300
CPND
NAME
XPLN 14
DISPLAY_FMT FIRST,LAST
TYPE SL1
TN 043 0 00 00 KEY 00 H MARP DES 500 30 OCT 2009
(3904)


NACT
REQ: prt
TYPE: tnb
TN 43 0 0 0
DATE
PAGE
DES

DES 3904
TN 043 0 00 00
TYPE 3904
CDEN 8D
CUST 0
FDN 73003
TGAR 8
LDN NO
NCOS 5
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
AHA DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

CPND_LANG ENG
RCO 0
HUNT 73003
LHK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 56300 0 MARP
CPND
NAME
XPLN 14
DISPLAY_FMT FIRST,LAST
01 SCR 46300 0 MARP
02 ADL 16
03 ADL 16
04 ADL 16
05 ADL 16
06
07
08
09
10
11
12
13
14
15
16 MWK 73003
17 TRN
18 AO3
19 CFW 5
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 30 OCT 2009

Look at the CLS section for CTD or UNR

Thanks,

Buddy

 

[Scottmanoh]

How do I get the TN?

 

[bigindian65]

ld 11
prt
dnb
0
dn: <----put it there, enter out, then prt tnb

Mato' Was'aka

 

[Scottmanoh]

Ok, I think I got it.
+++++++++++++++++++++
NACT

REQ: prt

TYPE: tnb

TN 240 0 01 28

DATE

PAGE

DES


DES 5
TN 240 0 01 28 VIRTUAL
TYPE 1140
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 001
CUR_ZONE 001
ERL 0
ECL 0
FDN 7000
TGAR 8
LDN NO
NCOS 3
SGRP 0
RNPG 15
SCI 0
SSU
LNRS 16
XLST
CLS UNR FBD WTA LPR PUA MTD FNA HTA TDD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
VOLA VOUD CDMR ICRD MCDD T87D KEM3 MSNV FRA PKCH
CPND_LANG ENG
RCO 0
HUNT 7000
LHK 1
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 5995 0 MARP
CPND
NAME MARY PAT DOORLEY
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 6995 D MARP
CPND
NAME MARY PAT DOORLEY
XPLN 27
DISPLAY_FMT FIRST,LAST
02 MSB
03 ADL 16
04 ADL 16
05 DIG 1 95 V
06 ADL 16
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12
13
14
15
16 MWK 7000
17 TRN
18 AO6
19 CFW 4
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 27 AUG 2008


NACT
++++++++++++++++++

 

[bigindian65]

look's like it is going to be TGAR and/or NCOS prt a set that CAN dial out, and match TGAR/NCOS on that set to this one. Done and done.

Mato' Was'aka

 

[Scottmanoh]

I got the wrong one on that post. This is the right phone. (told ya I was a noob.. )
+++++++++++++++++++++++++++++++++
DES 3
TN 240 0 01 27 VIRTUAL
TYPE 1140
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 001
CUR_ZONE 001
ERL 0
ECL 0
FDN 7000
TGAR 8
LDN NO
NCOS 3
SGRP 0
RNPG 14
SCI 0
SSU
LNRS 16
XLST
CLS UNR FBD WTA LPR PUA MTD FNA HTA TDD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
VOLA VOUD CDMR ICRD MCDD T87D KEM3 MSNV FRA PKCH
CPND_LANG ENG
RCO 0
HUNT 7000
LHK 1
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 5994 0 MARP
CPND
NAME GUEST OFFICE
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 6994 D MARP
CPND
NAME GUEST OFFICE
XPLN 27
DISPLAY_FMT FIRST,LAST
02 MSB
03 ADL 16
04 ADL 16
05 DIG 1 94 V
06 ADL 16
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12
13
14
15
16 MWK 7000
17 TRN
18 AO6
19 CFW 4
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 27 AUG 2008
+++++++++++++++++++++

 

[Scottmanoh]

Ok, the first one I posted was a phone that works fine. The second one is the phone that can't make outgoing calls. I don't see a lot of differences between them, but again, I don't really know what I'm looking at.

I do appreciate all the tips so far.

 

[bigindian65]

looks the same as other one ncos and tgar wise. Did you prt one that CAN dial out and compare those 2 setting?

Mato' Was'aka

 

[Scottmanoh]

Yeah, the first one (TN 240 0 01 28) dials out fine. The second (TN 240 0 01 27) is my problem phone.

 

[bigindian65]

those sets are in the same zone, same ncos, same tgar. can the 1st set dial the same number the 2nd set is trying to dial? There is no difference between the 2 sets.

Mato' Was'aka

 

[bigindian65]

I do not work w/ 1140's however, so I would not know if there is an option on the phone itself to prevent dialing AC1 (usually 9) or anything like that. But the sets restrictions are the same and they should be able to dial respective numbers.

Mato' Was'aka

 

[telebub]

I agree with BigI. I see no reason why it shouldn't work. What do you get when you attempt an outbound call? Fast Busy, dead air, recording?

 

[Scottmanoh]

Thanks a lot for the answers you have given me. I now know how to compare phone configs, find the TN, etc.

After the last couple comments I checked out a vehicle and drove to the office having this problem. One of the soft-keys on the phone was stuck down. It wasn't a programming thing at all.

sorry about all that. The user's description of the problem, coupled with the remote location led me to certain ASSumptions.

I really do appreciate the helping hand!
Scott