vector to remote location on Wednesday only

[asguyas]

Hi all
we a Avaya CM 3.1
I am trying to get a DID phone number to call forward only on Wednesday to prevent the nurse from having to stop at the hospital to turn on call fwding then continuing her drive to the remote location.

this is what I have currently done-- the orginal vdn(4577) and vector(77) I have made a step in vector 77 so that it first does the checks the holliday time table, then Monday, Tuesday and when it comes to Wednesday at 8:30 go to vector 78 @ step 1...Vector 78 step 1 = route to number 91262-XXX-XXXX( the X's are real numbers) with coverage Y if unconditional

my probelm is the call stops there.

LIST TRACE

time vec st data

11:07:36 0 0 ENTERING TRACE cid 11895
11:07:36 77 1 vdn e4577 bsr appl 0 strategy 1st-found override y
11:07:36 77 1 wait-time
11:07:36 77 2 goto
11:07:36 77 3 goto
11:07:36 77 3 time-of-day(4,11:07)+VDNTZO(00:00)+DSR(00:00)=4,11:07
11:07:36 77 4 goto
11:07:36 77 4 time-of-day(4,11:07)+VDNTZO(00:00)+DSR(00:00)=4,11:07
11:07:36 77 5 goto
11:07:36 77 5 time-of-day(4,11:07)+VDNTZO(00:00)+DSR(00:00)=4,11:07
11:07:36 77 6 goto
11:07:36 77 6 time-of-day(4,11:07)+VDNTZO(00:00)+DSR(00:00)=4,11:07
11:07:36 77 6 vector=78, step=1
11:07:36 78 1 route-to
11:07:37 78 33 stop

 

[asguyas]

maybe this will help expalin what I did

Number: 77 Name: Dr Parkins AA
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? n
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01 wait-time 0 secs hearing ringback
02 goto step 26 if holiday in table 77
03 goto step 18 if time-of-day is fri 17:30 to mon 08:00
04 goto step 18 if time-of-day is mon 17:30 to tue 08:00
05 goto step 18 if time-of-day is tue 17:30 to wed 08:30
06 goto vector 78 @step 1 if time-of-day is wed 08:31 to wed 17:30
07 goto step 18 if time-of-day is wed 17:31 to thu 08:00
08 goto step 18 if time-of-day is thu 17:00 to fri 08:00
09 goto step 21 if staffed-agents in skill 77 < 1
10 route-to number 4596 with cov y if unconditionally
11 queue-to skill 77 pri m


12 wait-time 30 secs hearing music
13 collect 1 digits after announcement 5677 for none
14 route-to number 5749 with cov y if digit = 1
15 goto step 18 if digits = 2
16 goto step 12 if unconditionally
17 stop
18 messaging skill 99 for extension active
19 stop
20 wait-time 0 secs hearing ringback
21 collect 1 digits after announcement 5676 for none
22 goto step 18 if digits = 1


23 route-to number 0 with cov y if digit = 2
24 disconnect after announcement none
25 wait-time 0 secs hearing ringback
26 collect 1 digits after announcement 5675 for none
27 goto step 18 if digits = 1
28 route-to number 0 with cov y if digit = 0
29 route-to number 5749 with cov y if digit = 2
30 disconnect after announcement none
31 stop
32


Number: 78 Name: PlasticsCallFwd
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? n
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01 route-to number 912624684257 with cov n if unconditionally
02
03
04
05
06
07
08

 

[bleebrant]

Does the COR of the VDN have a high enought FRL to be able to route the call to that phone number?

 

[szukalabartosz]

Hi asguyas,
please check ARS/AAR table if there is a route to your destination (1262-XXX-XXXX). i understand, that 9 is FAC for ARS/AAR?

Regards,
Bartosz

 

[mikeydidit]

Wouldn't it be easier to give that extension a time of day coverage path? Set it for Wednesdays only.

When is the last time you helped someone, just because you were able to?

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