Vector question on AA

[stug]

Have a vector that routes to the Operator if you press 2. Problem is if the operator does not pick up the call keeps ring the extension. How can I change this so if call is not answered in like 15sec. goto a different extension.

 

[joe2938]

not sure as an attd console does not have a coverage path, if you have additional console then they would be alerted

 

[stug]

We do not have console just phones. So first we do a route-to ext xxxx. but if no one answers just keeps ringing as this extension does not have a voicemail box and we do not want to have callers leave one. Would like to be able to transfer then to another extension or group

 

[joe2938]

if these are indeed stations for the operator then set this in their coverage path