I have a question guys.
I hope I am asking this right.
I have programmed a vector that is a call menu:
When someone calls the VDN( which is a DID ).
It will collect collect a digit after an announcement, the announcement will give the caller,
lets say, 2 options. If the caller hits a 1 or 2, they are routed to another vector.
If the caller hits anything other than a 1 or 2 or doesn't hit anything at all, it will take the
caller back up to the top of the vector, where it asks the caller to pick from the options
again.
My question is:
If the caller hits nothing it will just go around and around in a loop.
Is there a way to keep track of, how many times a call loops around the vector when the caller hits
nothing. I would like it to be able to loop, say 3 times and then disconnects.
Is there a command that you can place, in the vector that can do this?
Thanks in advance for your help with this.
I hope I am asking this right.
I have programmed a vector that is a call menu:
When someone calls the VDN( which is a DID ).
It will collect collect a digit after an announcement, the announcement will give the caller,
lets say, 2 options. If the caller hits a 1 or 2, they are routed to another vector.
If the caller hits anything other than a 1 or 2 or doesn't hit anything at all, it will take the
caller back up to the top of the vector, where it asks the caller to pick from the options
again.
My question is:
If the caller hits nothing it will just go around and around in a loop.
Is there a way to keep track of, how many times a call loops around the vector when the caller hits
nothing. I would like it to be able to loop, say 3 times and then disconnects.
Is there a command that you can place, in the vector that can do this?
Thanks in advance for your help with this.