Vector Capacity on a Avaya G3R

[syntax18]

Hello
We are having an issue with the capacity of vectors on our avaya G3r. some of our clients have 600 to 700 VDN's going to a different vector. The total capacity of vectors is about 999 and we are closing on this number very fast. Is there a solution (Third party software) which can take care of this situation..Advise is appreciated

Vinod

 

[IPSI]

It sounds like these folks may need to work on the overall call flow design much more than they need access to more vectors.

 

[syntax18]

We have a situation where we have a lot of 800#'s coming in and the VDN associated should be displayed to the agent in an offshore site. Presently we associate each VDN to a vector and transfer the call to offshore site. In this process we cannot change anythign in the call flow..Its a very simple vector with a one to one relation. What we would like to do is assign all teh 800$ 's to a single VDN and then transfer the call to a thirdparty software where the VDN information is saved and the call routed to the offshore location.

 

[orypecos]

Conversants can collect information and then output the information, but maybe picking up a used Definity would be easier?