Good afternoon all. i Have a vector that seems to be working great. It has a nonDID number tied to it.
Number: 102 Name: SRM-MAIN-ATTD
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01 wait-time 2 secs hearing ringback
02 goto step 18 if A = 1
03 goto step 16 if holiday in table 1
04 goto step 20 if time-of-day is all 16:30 to all 08:00
05 goto step 20 if time-of-day is fri 16:30 to mon 08:00
06 collect 1 digits after announcement 49992 for none
07 goto step 22 if digits = 1
08 route-to number 3333 with cov y if digit = 0
09 wait-time 5 secs hearing silence
10 collect 1 digits after announcement 49991 for none
11 goto step 22 if digits = 1
12 route-to number 3333 with cov y if digit = 0
13 wait-time 5 secs hearing silence
14 route-to number 3333 with cov y if unconditionally
15 stop
16 disconnect after announcement 49906
17 stop
18 disconnect after announcement 49901
19 stop
20 disconnect after announcement 49902
21 stop
22 wait-time 2 secs hearing silence
23 collect 4 digits after announcement 49999 for none
24 route-to digits with coverage y
25 announcement 49989
26 goto step 9 if unconditionally
27 stop
like i said the vector works great but the problem appears to be with the hand off to station 3333. once the caller presses 0 for operator assist, station 3333 is supposed to ring before going to voicemail. this is what i get from a list trace against stat 3333 when i call the associated vector:
16:27:19 Calling party trunk-group 1 member 1 cid 0x73
16:27:19 Calling Number & Name 3120000000 NO-CPName
16:27:19 call-forwarding
16:27:19 term station 3333 cid 0x73
16:27:19 call-forwarding *892020
16:27:19 term trunk-group 99 cid 0x73
16:27:19 call-forwarding *892020
16:27:19 route-pattern 99 preference 1 cid 0x73
16:27:19 seize trunk-group 99 member 1 cid 0x73
16:27:19 Calling Number & Name NO-CPNumber NO-CPName
16:27:19 Setup digits 2020
16:27:19 Calling Number & Name 3120000000 NO-CPName
16:27:19 Proceed trunk-group 99 member 1 cid 0x73
16:27:19 Alert trunk-group 99 member 1 cid 0x73
16:27:19 active trunk-group 99 member 1 cid 0x73
16:27:19 G711MU ssff ps:20
rgn:1 [10.189.125.95]:8000
rgn:1 [10.189.125.93]:2062
16:27:19 xoip options: fax:Relay modemff tty:US uid:0x5005d
xoip ip: [10.189.125.93]:2062
16:27:29 idle trunk-group 99 member 1 cid 0x73
This is from time of me pressing 0 to get operator assist to when the call gets dropped. from what i can teel, the call is going straight to VM without ringing to stst 3333. currently it is set as a bridged app on severl phones and it resides primarily on a virtual port. kinda scratching my head with this one and was curious to get some feedback. thank you all in advance!
Number: 102 Name: SRM-MAIN-ATTD
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01 wait-time 2 secs hearing ringback
02 goto step 18 if A = 1
03 goto step 16 if holiday in table 1
04 goto step 20 if time-of-day is all 16:30 to all 08:00
05 goto step 20 if time-of-day is fri 16:30 to mon 08:00
06 collect 1 digits after announcement 49992 for none
07 goto step 22 if digits = 1
08 route-to number 3333 with cov y if digit = 0
09 wait-time 5 secs hearing silence
10 collect 1 digits after announcement 49991 for none
11 goto step 22 if digits = 1
12 route-to number 3333 with cov y if digit = 0
13 wait-time 5 secs hearing silence
14 route-to number 3333 with cov y if unconditionally
15 stop
16 disconnect after announcement 49906
17 stop
18 disconnect after announcement 49901
19 stop
20 disconnect after announcement 49902
21 stop
22 wait-time 2 secs hearing silence
23 collect 4 digits after announcement 49999 for none
24 route-to digits with coverage y
25 announcement 49989
26 goto step 9 if unconditionally
27 stop
like i said the vector works great but the problem appears to be with the hand off to station 3333. once the caller presses 0 for operator assist, station 3333 is supposed to ring before going to voicemail. this is what i get from a list trace against stat 3333 when i call the associated vector:
16:27:19 Calling party trunk-group 1 member 1 cid 0x73
16:27:19 Calling Number & Name 3120000000 NO-CPName
16:27:19 call-forwarding
16:27:19 term station 3333 cid 0x73
16:27:19 call-forwarding *892020
16:27:19 term trunk-group 99 cid 0x73
16:27:19 call-forwarding *892020
16:27:19 route-pattern 99 preference 1 cid 0x73
16:27:19 seize trunk-group 99 member 1 cid 0x73
16:27:19 Calling Number & Name NO-CPNumber NO-CPName
16:27:19 Setup digits 2020
16:27:19 Calling Number & Name 3120000000 NO-CPName
16:27:19 Proceed trunk-group 99 member 1 cid 0x73
16:27:19 Alert trunk-group 99 member 1 cid 0x73
16:27:19 active trunk-group 99 member 1 cid 0x73
16:27:19 G711MU ssff ps:20
rgn:1 [10.189.125.95]:8000
rgn:1 [10.189.125.93]:2062
16:27:19 xoip options: fax:Relay modemff tty:US uid:0x5005d
xoip ip: [10.189.125.93]:2062
16:27:29 idle trunk-group 99 member 1 cid 0x73
This is from time of me pressing 0 to get operator assist to when the call gets dropped. from what i can teel, the call is going straight to VM without ringing to stst 3333. currently it is set as a bridged app on severl phones and it resides primarily on a virtual port. kinda scratching my head with this one and was curious to get some feedback. thank you all in advance!