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Vector and Call Disconnect

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btrain08

Technical User
Apr 13, 2009
332
US
Some suggestions are appreciated for this.

I have a vector that has a step to go to another vector step if ani = xxxxxxxxxx.

When that ani matches and routes to the other vector it hits a collect digit step followed by if digits collected = 0 goes to another step in the same vector. That step is a 'route to' step of a vdn that has in it's v1 table a regular pbx extension with coverage time of day routing. When I test and call the main vdn and get to this collect digit step, I enter in 0 on my cell phone and the call routes to the correct 'route to' step according to my trace. The call disconnects before ringing at it's final destination. Trace results are below.

14:16:18 111 13 ENTERING TRACE cid 13619
14:16:18 111 14 collect 1 digits after annc 3794 for none
14:16:18 111 14 announcement: board 02A09 ann ext: 3794
14:16:24 111 15 goto step 30 if digits = 0
14:16:24 111 30 route-to number 3733 cov y if unconditionally
14:16:24 111 31 LEAVING VECTOR PROCESSING cid 13619
14:16:24 111 31 TRACE COMPLETE cid 13619




 
I would try to get a complete trace on the call by doing the trace on the trunk group - this way you'll see what is happening when the call leaves vector processing and is redirected to 3733.
 
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