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VDN Name on Caller Display?

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ObLogic7

ObLogic7

IS-IT--Management
May 19, 2011
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I have a vector that routes calls to different VDNs depending on the call type selected by the caller. The call type VDNs are set to override the main VDN so the call type is displayed on the agents phone. However, the VDN name is also displayed on internal caller's display when the call is routed to the agent. Is there any way to have the VDN name display for the agent, but not for the caller?

I am aware of the whisper feature, but would like the info displayed on the phone display.
 
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