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vbodiag.exe problem

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rhdyes

MIS
Jul 16, 2010
19
US
I am using aloha pos 5.2.4. All of a sudden the vbodiag process on the bottom right hand side has a red slash through it as if it is not working and the machine is beeping. The Aloha software itself is working. What does this program do, should I be concerned and does anyone know how to fix this issue?
 
The red slash and beeping means The aloha gift card program is unable to communicate with one or more terminals. If you open the program up, it should show which terminal(s) it is having an issue with.
 
When I open the program it shows no terminals at all. I know we have 2 terminals. This just started happening and this installation has been running for years. For the "File Queue Service" it says stopped.
I have another site where I have the same setup with no errors and this says "running". I assume this is the problem. How do I get it running?
 
Fixed it. gcLegacy.exe was not running. Once I started that, it worked fine. I am going to make a service to start it.
Thank you for your input.
 
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