We want to Link up all of our Contacts Phone numbers, using the CallTo: Hyperlink Protocol, on our Intranet site so Sales can click the phone number and their phone will call the customer.
We have this working well with the Avaya TAPI2 Driver, though on a Terminal Server, this only works for the one person that is Configured. I understand that I need to select 3rd party and install Devlink to get this to work propertly. Though the References I've seen use PMP on a Terminal Server. The way we have it setup is we are just using Dialer.exe, and there is no user login interface.
I alsoi understand that I need a License to use Devlink, I have the CTILink Pro, is that the right one?
Does anyone have any Experience with this?
Thanks!
We have this working well with the Avaya TAPI2 Driver, though on a Terminal Server, this only works for the one person that is Configured. I understand that I need to select 3rd party and install Devlink to get this to work propertly. Though the References I've seen use PMP on a Terminal Server. The way we have it setup is we are just using Dialer.exe, and there is no user login interface.
I alsoi understand that I need a License to use Devlink, I have the CTILink Pro, is that the right one?
Does anyone have any Experience with this?
Thanks!