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Using i2002 on a VPN cable connection

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mcnmpc

IS-IT--Management
May 18, 2005
35
US

What all is need if I have a remote office user with a cable internet connection to use a i2002 phone?

I can setup a VPN connection but then how is the phone connected if it does not have the VPN client software?

I suppose a VPN router is needed to connect both the PC and phone but can it be just any VPN router or do I need to use a Nortel VPN router?

We have the BCM 200.
 
You need a hardware VPN router if you wish to use a i200X telephone at a remote site.

It does not necessarily need to be a Nortel VPN router, although you will want to make sure that whatever product you choose supports QOS/bandwidth management features, which Nortel's Contivity products do. Although there isn't any QOS on the Internet, that will at least allow you to get the voice packets "out of the box" before data packets.
 
You could also install a 2nd NIC in the PC which runs the VPN client and connect the i2002 directly to that NIC using a cross over cable. Then allow that NIC to share the internet connection (assuming you have XP).

Somewhat complex, but cheaper than a VPN router.
 
I have 2 people who use an i2002 phone from home. I bought them Cisco PIX 501's (we have a Cisco PIX 515 at the home office) and created a mesh-VPN network that included our home office and their two offices. I use IPSEC as the VPN protocol. It was actually quite simple once we worked out the IPSEC issues.
 
If you connect the PC to the i2002 Phone doesn't the phone have its own QOS?

 
VPN tunnel must support QoS within tunnel.
Contivity may support this as mrmarshall points out.
The concept is to use server to server VPN that supports end to end QoS within IPSec tunnel.
Using Contivity client and second NIC should work well enough without end to end DiffServ QoS support.
It is my understanding that PPTP in BCM only supports server to server VPN and not Server to Client VPN tunnel.
IPSec keycode is required for client to BCM VPN connectivity. My experience with the BCM IPSec server is less than satisfactory. The Published IP must be placed on the Public LAN interface on BCM and NAT must also be running on this interface for VoIP trunks to work. However local endpoint on BCM IPSec tunnel is unavailable to client. Softphone must register to Private side of BCM meaning that published IP must be on Private side of BCM. Therefore VPN client and softphone will not be able to utilize softphone and VoIP trunks simultaneously with expected two way speech paths. Published IP on BCM can only exist on one interface.
I highly recommend you use external VPN routers if implementing VoIP applications in BCM. In many cases external routers are cheaper than BCM IPSec keycode (which has very poor VoIP characteristics).
 
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