PeoplesBKTech
Technical User
I am using a Option 81c Rel 5 with Call parrot, and Symposium in an ACD environment. For some reason when some agents log in the Not Ready light on a M3905 lights briefly on then goes out however in Symposium it shows as logged in ready for calls. If I use the operators loggin ID and my test ID at the same location it logs in the correct way.
Second question if the first port on the TALC card is programmed a M2216 and the 16th port is also a M2216 can I program a M3905 on Ports 2 through 15 or should port 0 and 16 be programmed as M3905's.
Second question if the first port on the TALC card is programmed a M2216 and the 16th port is also a M2216 can I program a M3905 on Ports 2 through 15 or should port 0 and 16 be programmed as M3905's.
