Using Backupassist, can anyone help?

[djpedrick]

I have run into a snag with Backupassist, a backup software we have purchased. I will skip the details about why I am having to do some backups that are just a single folder. So let me explain. I have three different folders I am trying to back up. I can get a full backup without issue, but on one of the folders it will not do an incremental backup. It keeps throwing the error, I do not have access. As soon as I change the incremental to a full backup it runs no problem. For now I will continue running it as a full, but would like any advice how to correct this problem. Thanks in advance all.

DJ

 

[techmat]

What are your backup user identity settings? Are they set to the administrator user?

 

[djpedrick]

The Backup user is set to administrator. Still can't figure this out. I am backing up several other Snap drives without any issue, other than bandwidth. I need about a 500% increase lol.

DJ

 

[rondelacruz]

How about looking at the folder security settings. Do you have admin rights to the folder and subdirectories?

 

[techmat]

Are you backing up an Exchange Server?