Using ARCServeIT with BAOF on Remote servers

[jmoock]

I am wondering if there is any simple way to get ARCServeIT v6.61 SP2A running on Windows NT 4.0 to backup open files on remote NT 4.0 servers that are running the Open File Agent v6.61?

The problem I'm having is that some of my users are here late at night and may have files in their home directories open at the time that the backup job runs. When ARCServe goes to back up the open file on the remote server it returns an E3406 message, even though I have the open file agent running on the remote server. If I open the OFA console, select the remote server that houses the home directories, and specifically add one of the files it has problems with to the list of files it should pay special attention to (without changing any of the default options) it works fine. However, this simply is not a feasible solution. Is there some global setting in the OFA that I am missing, or is this just the way the OFA works with remote backups?

I should also mention that the server that houses the home directories used to perform its own local backups and the OFA worked perfectly then.

Any help/guidance that anyone could provide would be very much appreciated.

Thanks,
Jay Moock

 

[yvfwc]

Is the remote another NT server or NetWare? Are you running a push agent on it? I'm running BAOF on a remote (NetWare) server along with the push agent & the GroupWise agent and it works fine. I have never tried the BAOF without the push agent so I really don't know if it makes a difference. I will check with my NT Admin & see if he has some insight & let you know if he does.

Cheers,

Mark ;-)

 

[jmoock]

The remote server is another NT server. I'm not using the push agents because I believe I read somewhere that the BAOF does not require the push agent in order for it to work on remote servers. However, just for fun I did install a trial of the NT Agent and it allowed ARCServe to backup all the files just fine. That may be the route I end up having to go.

Thanks,
Jay

 

[yvfwc]

Jay,
My NT Admin said he had similar problem w/remote baof. The push agent solved it. They get you one way or the other. ARCserve tech support seemed to think it wasn't needed....oh well...

Cheers,
Mark ;-)