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using account codes on SIP extensions

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karikguy

Vendor
May 14, 2010
25
GB
i have a problem with some Polycom SIP phones at a remote location and whenever i try to force account code it doesn't work. when i make the call i just hear ringing but the call doesn't actually connect and i dont get the beep to enter the account code. anybody could help me with this one????????!!!!!!!!!!!! help!!!!!!!!
 
SIP phones dial en-bloc (all numbers in one go), as such can't be prompted after a certain number of digits to enter an account code, so unless you can configure the system to prompt for account codes upon completion of dailling I don't think it will work(even if you do it still may not work), this is one of the reasons NOT to use SIP phones for anything more than basic phone calls :)

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i tried doing the restrictoions like that to enter the code after i dial but i not getting the beeps it just rings but not actually connect..i didn't try sending the whole dial string with the account code to see if that works...will try and let you know...
 
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