users without vm getting vm 1

[jak67]

I have a customer who does not want several users to have VM, I have VM disabled for them but some people are transferring calls to the mailbox using direct vm transfer option on the 9508 phone. Anyone know how to disable this feature?

 

[Bas1234]

Swap the Phones for 1403. It is not possible with Visual VM.
If you turn off Visual VM then the VM button starts to dial *17 which can be blokked in the users SC *17/barred/

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It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
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[jak67]

that is not going to work. Also the owner insists on having the message button go to visual voice.

 

[Bas1234]

Then swap the phones for 1403 or glue the VM button. No other option.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[Nortel4Ever]

In VM Pro you can actually disable a voicemail box, but this is not an option for Embedded.

 

[IPGuru]

I suggest a 2 stage approach.
1) Instruct staff they they MUST NOT perform direct to VM transfers.

2) Record a greeting on the unwanted mailboxes saying VM is not in use on this extn & save with option 4 (play as a continuous loop) which will prevent messages beeing left.

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear