User's Contact List Missing

[Steve872]

We are using OL 2003 and Exchange 5.5 with an Exchange connection to the server. I recently replaced a workstation with another workstation (both running WinXP and Office 2K3.) When the new Outlook logged on to the
Exchange Server, the user's Contact List was gone. I tried reconnecting the old workstation, but the contact list is still gone. I really need to recover this as the user is my boss, and he is not happy.

 

[franklin97355]

Have you looked for .pst and .pab files on the old HD? He also may have been saving his contact list on a different network drive.

 

[Steve872]

We have looked for these files but to no avail... They are not on the local drive or on a network drive... We think they were saved on the E5.5 Server somewhere.. Please advise...
Thanks

 

[tk808]

Have you tried asking your boss where he/she saved the .pst files. If it's not in the default "C:\documents and settings\username\local settings\application data\microsoft\outlook", then he/she must've manually changed the save location.

Did you search in hidden folders as well?

 

[Steve872]

We have searched the location you suggested and the Boss stated that he hasn't changed or moved anything.. Can the Contacts List be located on the Exchange 5.5 Server somewhere?

 

[tk808]

Hello,

I would try posting something in the Exchange Server 5.5 forum. I'm wondering if you use a 3rd party program, you could get a mailbox from the server and view its contents as you would via OL...

Good luck.

 

[tk808]

Actually, try this in OL:

Tools > E-mail Accounts...> In the Directory category, selelct "View or change existing directories or address books" >

Are there any MAPI address books? If not, click on add and see if you can connect to the one in the bosses mailbox.


Good luck.