Users can pick up calls on lines in use 1

[pcinpdx]

I'm new to the Norstar and I've been wrestling with this one for a couple of days now...

When a user is on the phone another user can pick up the line that is in use and listen in on the conversation. I'm wondering if I can turn this "feature" off so the conversation remains private?

Thanks,

PC

 

[sprucegrover]

Ensure that the 'Privacy' feature on the Line programming is set to 'Y' for each incoming line

 

[pcinpdx]

Thanks for the tip sprucegrover - that did the trick!

PC