userinit error keeps coming back

[wetnose]

We have four users (XP Pro SP3)out of 60 that are getting the userinit.exe error message (out of resources - loading your default profile) during logon. The system just hangs at loading personal settings. I can log into safe mode as admin, log out and log in as the user and everything is fine. If we restart, the same error occurs for the user and/or admin until I log into safe mode, log in as admin and logoff...scanned for viruses and nothing was detected. any ideas?

 

[Turkbear]

Hi,
Anything in the event logs?




To Paraphrase:"The Help you get is proportional to the Help you give.."

 

[smah]

Have you done any good virus scans lately? There are several types of malware that attempt to replace userinit.exe.

 

[goombawaho]

Do a FULL scan with MalwareByte's Anti-Malware and/or GMER first and see what (if anything) is bugging you.

Then make sure the registry is set to userinit and not something else.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

The only value on the RIGHT in USERINIT area should be:
C:\WINDOWS\system32\userinit.exe,

 

[linney]

Are there any login scripts that could be causing this problem?

How to prevent a computer from running a user logon script in Windows Server 2003

http://support.microsoft.com/kb/924034/en-us

See if any other Startup programs or Services (including malware) are the cause?

310353 - How to Perform a Clean Boot in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

http://support.microsoft.com/kb/310560