Hi,
Wondering if anyone has experienced this issue. First, on Avaya Communication Manager platform. We have an extension in our DID range that is unable to make outbound external calls. Calls internally go through. I did a list usage extension and found nothing preventing call to go through. I tore down the extension and re-built. Still not working. I performed a trace on the extension and only thing I saw was "tone-receiver". Anyone experience this issue? Any assistance would be greatly appreciated.
Thanks
Wondering if anyone has experienced this issue. First, on Avaya Communication Manager platform. We have an extension in our DID range that is unable to make outbound external calls. Calls internally go through. I did a list usage extension and found nothing preventing call to go through. I tore down the extension and re-built. Still not working. I performed a trace on the extension and only thing I saw was "tone-receiver". Anyone experience this issue? Any assistance would be greatly appreciated.
Thanks