User specific printing error

[bcygan]

Progression 7.6.300b

One user has missing lines when printing sales orders. Other users can re-print the same order to the same printer with the same settings and the order will print correctly. This problem appears, at least on the surface, to be entirely user related.

 

[NEmacGuy]

What happens if you loggon to a PC that works and print as the username that is having problems. This can issolate if it is machine or user specific. I have found that 90% of all printing problem are driver related.

 

[bcygan]

Tried it both ways...I had the problem user try it from a different PC (no success) and had a user who can print try it from the problem user's desk (printed fine). It still looks like it is user related.

 

[NEmacGuy]

Probably bad data in the printer defaults file for said user.