jeepguy267
Technical User
Server edition 9.4, 9608 sets, trunks are on 500v2 expansion.
Default SYSTEM short code 9N/Dial/N/50 gives secondary dial tone just fine. I have user rights configured to point some users to an alternate ARS with different restrictions with a USER short code 9N/Dial/N/51. The 9N in the User short code tab does not present secondary dial tone. Secondary dial is checked in the ARS table and I get the same symptom if I change it to 9N/Dial/N/50 in the USER tab. Is there a different short code I can use in the User Short code tab that will give the secondary dial tone (using ;,?,.). I have tried a variety of combinations but am hoping one of you aces know this off the top of your head
Default SYSTEM short code 9N/Dial/N/50 gives secondary dial tone just fine. I have user rights configured to point some users to an alternate ARS with different restrictions with a USER short code 9N/Dial/N/51. The 9N in the User short code tab does not present secondary dial tone. Secondary dial is checked in the ARS table and I get the same symptom if I change it to 9N/Dial/N/50 in the USER tab. Is there a different short code I can use in the User Short code tab that will give the secondary dial tone (using ;,?,.). I have tried a variety of combinations but am hoping one of you aces know this off the top of your head