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User has 2 Mailboxes?! 1

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InvalidResponse

IS-IT--Management
Jun 27, 2002
22
GB
There was a problem with one of our users accounts, and so it was deleted from active directory and then recreated.
When This user logged in and opened Outlook, he found that all of his email had gone and reported it to me.

I checked, and this users email is not gone, however it is stored in another mailbox. Both of these mailboxes have the same name.

How do I enable this user to get access to his old email in this other mailbox??

Sorry if this makes little sense, I haven't really used Exchange before!
 
under your storage group in Exchange system manager, you should see all of your mailboxes, including this "orphaned" one. If you right click it, you can choose to "reconnect" it to the account of your choice...
 
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