User Defined Language and 24 hour clock format

[schronuts]

We are going to change all of our phone sets (IP 1616) to user-defined language so we can change some wording on other screens. When we do this it changes the time format to 24-hour, is there anyway to keep it at the 12-hour format and still use user-defined language? Thanks.

 

[AvayaTier3]

In your 46xxsettings.txt file
SET DATETIMEFORMAT "1"


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[AvayaTier3]

DATETIMEFORMAT sets the formatting of the date display. The default is 0, which
means the SIP phone will display 12-hour time and displays dates in mm/dd/yy
format. Setting DATETIMEFORMAT to 1 means the SIP phone will display 12-hour
time and displays dates in dd/mm/yy format. Setting DATETIMEFORMAT to 2 means
the SIP phone will display 24-hour time and displays dates in mm/dd/yy format.
Setting DATETIMEFORMAT to 3 means the SIP phone will display 24-hour time and
displays dates in dd/mm/yy format.
SET DATETIMEFORMAT "1"


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[schronuts]

I changed the 46xxsetting.txt file, I will need to reboot all the phones so they can get the new config correct? Thanks!

 

[schronuts]

I rebooted my phone and it picked up the new 46xxsetting.txt file but the time is still 24 hour format. I tried option 0, 1, and 2 and none of them changed the format. Any other suggestions? Thanks.

 

[rumpled06]

Did you ever get this resolved? I'm facing the same issue with 9640 sets.

 

[schronuts]

I did get this resolved after digging for what seemed like forever.

In SA do a change system-parameters special-applications. On page 6 there is an entry for user-defined language. Set it to yes and you should be good.

(SA8885) - US Time for User-Defined language? y

I hope this helps.

 

[98Converter]

I believe this feature (change system-parameters special-applications) is administrable only with CM5.2.1. Otherwise you have to have your BP/Avaya turn it on.

And is the DATETIMEFORMAT only available on SIP phones...

It would be nice to have it available on H.323 phones-

Thanks,
98C

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[schronuts]

That is possible we just upgraded about a month ago to CM5.2.1.