Use Word 2002 as editor in Outlook 2003 1

[ChristineOtto]

I have a remote user who is saying that he installed outlook 2003 and when he goes to his tools menu and chooses options and under mail format - that he can not choose word to be the editor. ONLY 'USE word 2003 as editor' is available and it is shaded out. I don't have outlook 2003 on my pc to see it! Help.. does anyone know what i am talking about?
Thank you sooo much

 

[tahoe2]

The user probably has to be logged in as administrator to change the settings.

Corie

 

[MakeItSo]

Or his Mail format is wrong.
Go to tools-options
Set the E-Mail format to "Rich text", then you should be able to also select Word as mail editor.

Andreas Galambos
EDP / Technical Support Specialist
(andreas.galambos@bowneglobal.de)
HP:

http://www.andygalambos.de

 

[ChristineOtto]

Thanks both.. I will have him try the mail format to rich text and let you know.. He is an admin of the machine ;o)

 

[Marcs41]

Don't look any further, you cannot use Word 2000 or Xp with Outlook 2003.
There was already a thread on that before.

Marc
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[ChristineOtto]

thank you so much, i actually looked in the search before posting.. but i must not have used the correct wording!

 

[Marcs41]

No problem, you're welcome