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Use SCN for trunk failover getting extended dial tone

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edhead

edhead

IS-IT--Management
May 1, 2002
101
US
Been experiencing issues with our carrier over the past week, one of their main trunks was cut and they are slowly making repairs. We have a PRI on both sides of our SCN I have configured a fail over ARS to allow outbound calling via our other IPO but we get a dial tone the entire time the digits are being dialed. So if you dial 9-303-555-1212 you hear a dial tone until the call begins to ring. Any idea what I am doing wrong or how I can stop the extended dial tone?

FailoverARS_cxeyl4.jpg
 
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Yes but I a m cooking dinner and my kids don't like burned food so be patient...
 
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Got it figured out. I had the deselected the 'In Service' on the main ARS, once I selected 'In Service' the IPO detected the PRI as down and routed over the SCN to the remote PRI as expected without the extended dial tone.
 
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