Hi everyone
I'm experienced in supporting CS1K based networks, and though I understand much of the administration is the same on an Option 11, I've never actually touched one. I now have a colleague who has come into contact with a site asking for "hands free" capabilities via their Option 11 telephones.
My assumption is that they simply need headsets. But before telling my colleague to go ahead and look at getting hold of some for the site, I though I'd ask if there are any extra considerations to be aware of. Is there any back-end config required on an Option 11 in order for sets to use a headset? Would "hands free" on Option 11 kit denote something other than use of a headset? Do the telephones on the desks themselves need to have anything other than the typical RJ11 headphone socket?
Thanks
I'm experienced in supporting CS1K based networks, and though I understand much of the administration is the same on an Option 11, I've never actually touched one. I now have a colleague who has come into contact with a site asking for "hands free" capabilities via their Option 11 telephones.
My assumption is that they simply need headsets. But before telling my colleague to go ahead and look at getting hold of some for the site, I though I'd ask if there are any extra considerations to be aware of. Is there any back-end config required on an Option 11 in order for sets to use a headset? Would "hands free" on Option 11 kit denote something other than use of a headset? Do the telephones on the desks themselves need to have anything other than the typical RJ11 headphone socket?
Thanks