Use alternate greeting in CCR tree instead of primary

[mikegillespie]

Hi,

There must be a simple way to do this but it alludes me. An alternate greeting is recorded, however, I cannot see how to make it the active greeting whether logged into the callpilot via the browser or throught the phone interface.

Thanks in advace.

Mike

 

[phoneguy427]

The alt greeting is used for a second language prompt (french,spanish). If you are trying to change your main company greeting what you do is record a new one under AA, grtg, lets say greeting 10. Then you go to AA, Table, select table number, probably 1, you will see AA Menu Prompt, press ok and you will see morn: . Change it to 10, press ok and then press next, you will see aft: again change to 10, repeat for eve: and non bus:. Your done. Your new greeting will play. When you come back from Christmas use the same steps to put it back to your original greeting.