USB30 - UNIT ASKS FOR TAPE 1

[jacaly]

Need help. USB30 unit is set to back-up automatically on a daily basis. Even though I've selected that the unit should use whatever tape is in the unit, I get a message that the USB30 unit is asking for a specific tape. Cannot get the dialog box to close until I reboot system. This message pops up on my screen everyday at 12:00 Noon regardless of what time I've scheduled the back-up. I've checked everything in the schedule and can't figure out what the problem is. Any help would be greatly appreciated.
Jacaly

 

[gwootton]

In the echo schedules you can set it up to backup to whatever tape is in the drive or to a specific tape. if you have it configured to any tape and it's asking for a specific tape it may be a problem with either the software or the drivers. try uninstalling and reinstalling the software, and verify the drivers loaded for the device are manufactured by 1Vision.

 

[jacaly]

I did have my scheduler configured to take "any tape" and still had the same problem. I still have the software so I can reintall that, but where can I obtain the 1Vision driver since Onstream is kapoot?

 

[jacaly]

gwootton - good news...I uninstalled the software and then reinstalled it as well as the 1Vision driver. All seemed fine today at 12:00 Noon. Anxious to see what tomorrow brings...crossing my fingers. Thanks for your help!!! Jacaly