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usb

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consafe

IS-IT--Management
Jan 2, 2003
8
SE
I have moved a computer with ADSL usb modem.

Now doesn't the computer find anything connected to usb!
I have tried the modem on other computers and it works, I have also tried to connect usb mouse to the computer and it will not find it.

OS Windows ME and I have try to reinstall ME.
Can it be HW or SW?
 
Boot to Safe Mode and remove USB references in Device Manager and reboot. The computer will hopefully rediscover the USB ports and install them.
Device Manager again should be the reference point to disclosing whether or not the system thinks they're all right.
 
I have tried that and it find usb ports.
 
Have you ever had anything connected to the usb ports before? Look in the bios to make sure your usb ports are enabled (although I wouldn't expect windows to find them if they are disabled).
 
Yes i had the modem connected to usb before I moved the computer and it worked.
 
I would say if you have a VIA chipset, upgrade your 4in1 drivers by going to (current 4.45v) and go to windowsupdate.microsoft.com and install the updates. Try again.

-Frank
 
It might be worth removing the cover and make sure the USB cable didn't get unplugged from the header on the motherboard during the move. If this is how yours is setup.
 
Thank you for answer.
I will try with new drivers.
I think it's antoher problem becouse it can find my monitor but the printer is unkown device (with correct drivers)and the modem will I not have any reaction from.
Can it be that 5V is missing or bad in USB.
 
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