usb printer problems in win 98

[ronisize]

my printer has stopped working and i can't figure out why. whenever i try to print (word, ie, notepad) the computer freezes, or at least the application gets stuck and i have to ctrl-alt-del to get out of it. the printer is a hp deskjet 952c and i've reinstalled all the drivers and everything. one thing is that the printer isn't detected by windows automatically when i try to reinstall even thought its a usb printer and everything is connected. any ideas of how to fix this?

configuration:
dell inspiron 5000 laptop
96mb ram
etc..
hp deskjet 952c

thanks

rherschopf@aol.com

 

[dxd]

don't know why it may have stopped working, however it can be tricky trying to reinstall..USB printer installations are notorious for sticking to the documented procedures for installation.

The most important being not to attach the printer until the drivers are installed or you are instructed to do so,,I know I have had pains installing Lexmark USB printers.

You may want to go to Device Manager and check to see whether any problems are indicated on the USB controllers...remove and reinstall accordingly.
Doug
dxd_2000@yahoo.com