USB printer cable

[Murugs]

I brought a new Lexmark printer and hooked it with my w2k compaq presario laptop (brought 3 yrs ago) machine using a USB cable which says it is compatible with USB 1,1.1,2.0 versions.
My machine is not able to detect the lexmark printer.
The new hardware wizard yields no new devices found.

Also in device manager the "generic USB hub" device gives an error saying drivers not installed.

The same printer works fine when connected to a XP home desktop. I guess the culprit is in USB etc..any ideas?

MP

 

[bcastner]

Upgrade to service pack 4.

 

[Murugs]

Thanks bcastner. I will upgrade it today and post back.

regards
MP

 

[Murugs]

I have upgraded to service pack 4 and still the same problem. Any more ideas.

regards
MP

 

[bcastner]

Your root hub in Device Manager still says no driver installed?

Remove through device manager all USB root devices. Reboot and let Win2k rediscover them.

 

[1stITMAN]

ok u will probably need usb drivers from your motherboard vendoe dwnlaod and install these.

 

[Murugs]

bcastner - i did the same and still not detecting.

1stITMAN - my BIOS is phoenix bios version 4.0. Could you point me to the correct download. Should I update my BIOS ? If so how do I do ?

 

[bcastner]

Run this:

http://www.zhangduo.com/unknowndeviceidentifier.html

 

[Marcs41]

it is a compaq machine, go to their site and locate all drivers for your model, the USB hub will be in that list.

Marc
_{If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC!}

 

[1stITMAN]

Well get the model name of your machine on go to the website and dwnload the latest drivers, well if u havent updated in a while im sure there will be updates there that u will need. 1st of all before u need to update ur bios do u really need 2?