While trying to install a working scanner (Xerox 4800) onto a new PC (XP) I was told to connect the USB cable. On doing so, Photoshop started running and, I suspect, prevented correct installation of the scanner driver (an unhelpful error message was displayed). The ScanSoft program has the scanner in its list of devices. Performing a TEST in the device Properties window says it is OK but ScanSoft cannot actually communicate with it.
I have stopped Photoshop autorunning when I plug in a USB memory stick but there is no Autorun tab in the Scanner properties.
Any Ideas ?
I have stopped Photoshop autorunning when I plug in a USB memory stick but there is no Autorun tab in the Scanner properties.
Any Ideas ?