Urgent - Please Help 1

[liorz66]

Hi
I have a very strange problem.
I have installed a new IBM ThinkPad from IBM Preload utility (WinXP Pro)
I have installed all SW and updates (SP1, Office XP SP2 etc) then installed Mcafee VSE 7.0
Now, when I try to disable on-access scan, it simply doesn’t let me. After I noticed this problem, I tried many other things, such as re-installing INSTMSI, removing VSE7 stopping the service and even System Restore. All of these apps either DID NOT START, or HANGED!

I had to boot to safe mode and then perform a System Restore!
I deleted all NAI folders and then I tried to install VSE7.1 – same problem.

Please help

Thanks,

 

[f3rrar1az]

If your company is running EPO then it is likely that epo is starting the on-access component for you when the agent checks back with the server, by default i think it is every 60 seconds. try doing a custom install and not selecting the on-access scanner if you must, then you could go back and mod the install and add it back.

good luck

 

[dk87]

Check out

https://knowledgemap.nai.com/phpcli...02610&docType=DOC_KnowledgeBase&iterationID=1

It talks about IBM's DLA program and issues with Virusscan.

 

[dk87]

Also

https://knowledgemap.nai.com/phpcli...02668&docType=DOC_KnowledgeBase&iterationID=1