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uplode Do not disturb / do not call list in ipocc/ ip office

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AT08

AT08

Programmer
Aug 11, 2015
50
IN
Hay Guys Good evening
Hi gys i m using ipocc dialer

Hardware = avaya dell r220 , ipo 500v2 , ipocc server 2012 r2
software = ipo r9.1.4 , ipocc 9.1.4

problem = (1) can we uplode the DND OR DNC list in ipocc dialer .that is dialer will not call on dnd /dnc number of list which was uploded
(2) Can we show the name again the number which dial by dialer
(3) Can we provide the popup of customer deatils againg the number which dial by the dialer
(4) can i provide the deposition in ipocc dialer which will be set by agent as per response by customer


ant suggestion is appreciated
 
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