upgrading soe

[phoneuser72]

I am looking for help with the SOE I have received two with power problems and two have locked up during upgrading.

I have put a static ip for my laptop and tried to go 2.0.99 from 2.0.16. It starts to the upgrade process then say one or more units fail and the SOE locks up completely and I can’t get into the DTE port and when I try it locks up my pc. I don’t have any problems upgrading 406v2. Is this a SOE problem or am I doing something wrong and why is there not a folder in manger for 401. I know that two shipped with out of box failure and two went bad in the upgrade process. I don’t mean to waste your time but I need to upgrade this Unit and get it to the custermer . I thought the they had to ship with 2.1 software not 2.0.16. Please help me get this upgraded the correct way.

 

[janni78]

Are you trying to upgrade using the 403's bin file for 2.0.99 ?

 

[TheDoz]

Hopefully you are useing Manager and not the DTE port to upgrade the S.O.E.
Static IP Address on ip office should be 192.168.42.1
Your ip address on laptop should be 192.168.42.2 or what ever you decide.
Use the DTE port only if you have to.

"The Lack of money is the root of all evil

 

[legendinmylunchtime]

Going from 2.0 to 3.2 dte is quickest way AT-X