Trilinkcomm
Vendor
I'm looking to see if someone can point me in the right direction. One of our customers had maxed out their IP Endpoint licenses and needed to add 3 IP licenses. Since their system is running on Rel 9.1.5, we needed to upgrade to Rel 11 in order to get the additional licenses. This is new to me so just want to make sure I have everything in place before I go ahead with the upgrade.
I already saved a copy of the config file and also ran the LICENSE MIGRATION to get the XML file and sent them both off to get the upgrade info.
I received back an ACTIVATION NOTIFICATION listing the licenses and their activation codes.
I also received a new XML file.
I already have IPO Manager Rel 11.0.4 running on my laptop.
The questions I have are:
Do I upgrade their system by format/recreate the SD card or is there a different procedure since we actually had to purchase the upgrade?
How do I get the newer XML to the system? The ACTIVATION NOTIFICATION document mention using WebLM which is something I haven't come across before.
I'm sorry if this is something so basic that I should already know if but we haven't been working with these systems as much as I would like and for the few and far between times I do work on them, it's always like a new learning experience.
Thanks in advance for any help.
I already saved a copy of the config file and also ran the LICENSE MIGRATION to get the XML file and sent them both off to get the upgrade info.
I received back an ACTIVATION NOTIFICATION listing the licenses and their activation codes.
I also received a new XML file.
I already have IPO Manager Rel 11.0.4 running on my laptop.
The questions I have are:
Do I upgrade their system by format/recreate the SD card or is there a different procedure since we actually had to purchase the upgrade?
How do I get the newer XML to the system? The ACTIVATION NOTIFICATION document mention using WebLM which is something I haven't come across before.
I'm sorry if this is something so basic that I should already know if but we haven't been working with these systems as much as I would like and for the few and far between times I do work on them, it's always like a new learning experience.
Thanks in advance for any help.