I have just purchased a new laptop with Home Premium as the OS. I assumed that if I purchased the Ultimate upgrade I would receive an upgrade disc. However, all I have received is a product key and documentation that says that I need to get a Windows Anytime Upgrade disc to upgrade my machine. I have spent hours and many pounds on the phone to both Microsoft and my manufacturer (Dell), and neither of them are able to send me this disc. I am now extremely p*ssed off with the whole thing...how the hell do I get this disc? Should I just ask for a refund?