Upgrading from 6.7.44 to 6.7.50 and getting error

[TJFman]

I am trying to upgrade my lab system from 6.7.44 to 6.7.51 and it is failing at the PreReqs. When I view the Debout.SET file it is telling me this:

Aug 19 03:54:07 Aloha Update Info...Call Command: ["C:\Users\NCRSVR\Desktop\Installs\AlohaUpdate_AlohaPOS_6_7_44to6_7_50.exe" /update /exit]
Aug 19 03:54:07 Aloha Update Info...Creating C:\BootDrv\AlohaQS\AlohaUpdate\Version\UpdateInProgress_2_6.7.50.ver
Aug 19 03:54:07 Aloha Update Info...[POSCFCVersionCompatible] POS version = 6.7.50.0 and CFC Version = 13.9.0.8812
Aug 19 03:54:07 Aloha Update Info...[POSCFCVersionCompatible] POS version and CFC Version are Compatible...
Aug 19 03:54:07 Aloha Update Info...CFC installation is not checked when EDC patch is applied or upgrade version is lower than 7.0.
[highlight #FCE94F]Aug 19 03:54:07 Aloha Update Severe...Exception - Type: System.ArgumentException Message: Version string portion was too short or too long. Stack: at System.Version..ctor(String version)
at Radiant.Update.Application.PrerequisiteChecker.IsRequiredHaspVersionInstalled(String tagetVersion, Boolean& haspPrereqAlreadyChecked)
at Radiant.Update.Application.PrerequisiteChecker.CheckIfMinHaspVersionInstalled(AlohaUpdateSettings settings)
at Radiant.Update.Application.PrerequisiteChecker.CheckPrereqs(AlohaUpdateSettings settings, DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)[/highlight]
Aug 19 03:54:07 Aloha Update Info...Renaming C:\BootDrv\AlohaQS\AlohaUpdate\Version\UpdateInProgress_2_6.7.50.ver to C:\BootDrv\AlohaQS\AlohaUpdate\Version\UpdateFailed_2_6.7.44.ver
Aug 19 03:54:11 Aloha Update Info...Cleaning file Radiant.Update.Application.AlohaUpdateConfigurationForm.resources
Aug 19 03:54:11 Aloha Update Info...Cleaning file Radiant.Update.Application.AlohaUpdateProcessForm.resources
Aug 19 03:54:11 Aloha Update Info...Cleaning file Radiant.Update.Application.DeboutMessageBox.resources
Aug 19 03:54:11 Aloha Update Info...Cleaning file Radiant.Update.Application.Properties.Resources.resources
Aug 19 03:54:11 Aloha Update Info...Cleaning file Radiant.Update.Application.CFCMessageBox.resources
Aug 19 03:54:11 Aloha Update Info...Cleaning file Radiant.Update.Application.RebootForm.resources
Aug 19 03:54:11 Aloha Update Info...Cleaning file Radiant.Update.Aloha.Utility.FilePattern.resources
Aug 19 03:54:11 Aloha Update Info...Deleting "C:\Users\NCRSVR\Desktop\Installs\UpdatePatch.rtp"
Aug 19 03:54:11 Aloha Update Info...Deleting "C:\Users\NCRSVR\Desktop\Installs\UpdatePatch.rtp"
Aug 19 03:54:11 Aloha Update Info...Cleaning file EmbeddedFiles.UpdatePatch.rtp
Aug 19 03:54:11 Aloha Update Info...Deleting "C:\Users\NCRSVR\Desktop\Installs\AlohaUpdateLaunchService.exe"
Aug 19 03:54:11 Aloha Update Severe...Problem running application Access to the path 'C:\Users\NCRSVR\Desktop\Installs\AlohaUpdateLaunchService.exe' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Delete(String path)
at Radiant.Update.Application.WorkFiles.DeleteWorkFile(String filename)
at Radiant.Update.Application.WorkFiles.Cleanup()
at Radiant.Update.Application.Program.Main(String[] args)
Aug 19 03:54:11 Aloha Update Info...Exit code = 8

What Version string would be it be talking about?

I can install a new clean 6.7.50 version but it will not let me upgrade. Any help would be awesome!!!

 

[dauphin2]

Is your HASP driver version 6.60 or higher?

 

[TJFman]

Yes. It is showing Driver Version: 6.60.0.0.

 

[dauphin2]

Something about not being able to run AlohaUpdateLaunchService.exe in that path or improper access to run as admin maybe?

 

[TJFman]

Not sure. I tried moving the update file into C:, RDF folder, even just the AlohaQS folder. Same error. I was able to obtain a different update file for Update Any to 6.7.51 and getting the same thing. Do you think maybe I need to upgrade off of 6.7.44 since there were so many issues with that version??

 

[dauphin2]

Is this an actual database, or is it a blank database? What if you run a dbconfig on the DATA folder and then try to update again?

 

[TJFman]

It is an actual database. It is my lab system with a back office server and 1 working/floating terminal.

Tried the DBconfig to see and it didn't work.

 

[dauphin2]

If you take a look at the line for my debout.set right after where yours fails, it appears to be checking the HASP version

Aug 12 10:45:50 Aloha Update Info...CFC installation is not checked when EDC patch is applied or upgrade version is lower than 7.0.
Aug 12 10:45:50 Aloha Update Info...Prerequisite [Hasp Driver] at version [6.63.43723.1] meets requirement.
Aug 12 10:45:50 Aloha Update Info...Prerequisite [msvcr80.dll] at version [] meets requirement.
Aug 12 10:45:50 Aloha Update Info...[OS] Microsoft Windows NT 6.1.7601 Service Pack 1 [Version] 6.1.7601.65536
Aug 12 10:45:54 Aloha Update Info...Prerequisite [Aloha] at version [6.7.50 ] meets requirement.
Aug 12 10:45:54 Aloha Update Info...Prerequisite [Internet Explorer] at version [9.11.9600.17207] meets requirement.
Aug 12 10:45:54 Aloha Update Info...Prerequisite [Operating System] at version [Microsoft Windows NT 6.1.7601 Service Pack 1] meets requirement.
Aug 12 10:45:54 Aloha Update Info...[pathFile] c:\windows\system32\msvcr71.dll [pathFileModified] c:\windows\SysWOW64\msvcr71.dll
Aug 12 10:45:54 Aloha Update Info...[pathFile] c:\windows\system32\msvcr71.dll
Aug 12 10:45:54 Aloha Update Info...Prerequisite [msvcr71.dll] at version [] meets requirement.
Aug 12 10:45:55 Aloha Update Info...Prerequisites meet minimum requirements

 

[TJFman]

That is awesome!!! Thank you for finding that! Looks like I will be attempting to update the HASP drivers.

Thank you for all the help!!!