Upgrading customer from IP406 to IP 500v2 and using their old DS30's and Phone8's

[tfisher7us]

Im upgrading a customer from an old 406v2 to IP500v2 and our sales person couldn't get them to buy new DS30's or Phone8's. Will the old white DS30's and Phone8's download the necessary files and upgrade straight to the ip 500v2 11.0.4? or do I need to do something else?

 

[Okkie26]

No..

Replace them

 

[tfisher7us]

so even if they are v2 they still wont work?

 

[tfisher7us]

Just an update I found an old white DS16v2 and plugged it into the IP500v2 and it came up and got the correct software.

 

[Nortel4Ever]

So why ask the question if that's what you were already planning on doing?

 

[Okkie26]

You said DS30. Not DS30V2..

 

[Teleco4321]

Here is a list.

 

[TheSmash]

IP400 So8 worked all the way up to R8 I believe? Pretty sure I had an Alchemy one way past the supported version!

ACSS (SME)

 

[sizbut]

Probably so old that they didn't recognise that they didn't support it anymore so they let it work.

Stuck in a never ending cycle of file copying.

 

[tfisher7us]

Thanks guys. Nortel4eva I asked the question cause i needed to know if it was going to work or not before I went onsite and looked like a fool in front of a customer. I was seeing if anyone on here has done it. Okkie Sorry I thought i put V2. Just finished the instal and everything went well. so if anyone else sales team tries to set you up for failure just know this work.