Upgrading BCM 3.7 Rls. to 4.0 Rls. 2

[gtechjoe]

Customer wants to know if there is an advantage to upgrading from a BCM 3.7 Software release to a 4.0.

 

[DBrewsky]

- LINUX rather than Windows Embedded NT
- Multiple party conference calls (more than 3 as on the 3.x)
- Ability to use the new 11xx IP telephones
- USB ports can be used to backup/restore the system programming


Search Google for a white paper on the BCM 4.0

 

[exsmogger]

Just off the top of my head, the OS will change from Windows NT to Linux which is less susceptible to security issues. You will also be able to administer the voicemail via F983 instead of the browser. There are enhanced conference and wireless mobility features. Try the link for more info.

http://www.nortel.com/products/01/eedge/bcm/collateral/nn118043.pdf

Brian Cox

http://www.jandjcommunications.com

 

[gtechjoe]

Thanks guys I will inform customer.

 

[hawks]

Also if you are upgrading to 4.0 and this is a system that you do not aways maintain. You probably want to run the System ID of the unit and compare what the KRS says it has and what the unit says it has as far as keycodes go. The reason I say this is because we ran across a new customer that upgraded a couple of months back and when they got the 4.0 keycode that is the only code that showed on the system. All the other codes he had, about 10k worth did not show on the KRS. Of course the people he originally got the unit from is know longer in business. Long story short if you have not heard, about 3 to 5 years ago there was a whole lot of bogus keycodes sold on the market somehow. These codes are not registered through Nortel so if you upgrade you will loose them. And it is a big pain trying to prove that the customer purchased them through a proper channels even if they did.

 

[Deweyhumbolt]

I had the same problem, but exsmoggers company was very helpful in getting the keycodes back.

Adversity is Opportunity

 

[exsmogger]

Dewey,

Thanks for the kind words. We appreciate your business.

Brian Cox

http://www.jandjcommunications.com

 

[bigblue42]

I highly recommend just changing to a new 4.0 HDD and purchasing upgrade auth codes for your keycodes. Multiple problems with upgrading process in the past.

 

[Johnthephoneguy]

I upgraded a few of them to 4.0 and never had issues.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[exsmogger]

I'd have to agree with bigblue42. We about tore our hair out about a week ago trying to upgrade a 3.7 to 4.0. The BCM would never take the upgrade keycode. When our supplier sent us a 4.0 hard drive the upgrade went smoothly and all keycodes were preserved.

Brian Cox

http://www.jandjcommunications.com