Upgrade Issue

[GSmitherman]

After upgrading a 406 to 3.1.65 any 44xx series phone is having issues. Any button programmed as an autodial to a user will not work. If you unplug the 44xx series and replace with a 54xx series, the button works. Has anyone ran into this.
There were no issues during the upgrade. I have upgraded several units and never had this issue.

 

[tehtec]

What does your button programming look like?

I'm using a 4412 on ver 3.2 and user buttons are working...but i don't recall having a problem like this on 3.1

Action: User
Action Data: "Extn316"

You might want to try deleting the entire user and recreating them...i've had some weird problems that were fixed by doing that. Also check for extra spaces in the users name or in the 44xx user's button programming.

 

[Belrick]

The question is why would you be upgrading to 3.1.65 instead of 3.2.54?