dennislyon
IS-IT--Management
We have to upgrade from SCCS 4.2 to CCMS 6.0. I hear it's quite a bit better. We never installed the web client for reporting, still using the fat client. Will be glad to see that go away. Will I need that 2nd server for the web client with 6.0 or is everything incorporated into one server now? Any recommendations for servers, Dell, HP? We have 92 agents and 12 supervisors.
thanks.
Dennis
thanks.
Dennis