Upgrade CD's

[rioxone]

I am in the middle of an upgrade right now from 3.1.4 to 5.1 cm. The vendor(biz partner) is telling me that I will not get any CD's with this upgrade, like the disc for CNA, admin tools , ect...They tell me its because avaya is going green. I thought that avaya did that when they stopped handing out 10 tons of paper with every upgrade. So my thinking is that the vendor did not order the cd's, am I wrong? Has anyone else heard of this?

 

[tlpeter]

You can download the image on

https://support.avaya.com/japple/cs...eID=348072&temp.bucketID=108025&PAGE=Document

ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[rioxone]

thanks for the link, but is this just the documentation? I am looking for the software too. And i am also trying to find out if the vendor is telling the truth.

 

[tlpeter]

Use this one:

http://support.avaya.com/download/

Documentation is always good


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Hudson22]

We still recieve the OS discs for the Avaya Platforms. Then we leave them onsite in case the system needs to be reloaded.

 

[Mitch672]

You can still buy the CM CD's from your distributor, its adds $100 to the list price (about $65 cost), and frankly, since they now offer the ISO images, I find it faster, and easier to just download the ISO image and burn the CD myself. I end up getting the newest release, before it is available from the distribution channel, and costs about .50 to burn your own.

This is the way things are going, like it or not. they will still offer the CD/DVD's for a price, but they are trying to reduce waste, and new CM versions come out so often, this is one way of getting that done.

Mitch


AVAYA Certified Specialist