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Upgrade 406v2 Now No Embedded VM Prompts

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stcroix1

Technical User
Feb 15, 2007
41
I recently upgraded several 406v2 with embedded vmail from 4.0 and 4.1 to 4.2(14). Now once you enter your extension and password it doesnt prompt the user to press 1 to play old messages, 2 to play saved messages, 3 to edit/record greeting, ect....
It used to prompt the user automatically but now the user has to "just know" what number to press and it will work but they miss the prompts.
I did follow the instructions for upgrading integral voicemail for 4.2 software draft 1 at one of the sites but this didnt seem to do anything. I even had them power cycle the system afterwards but did not help.
Any help would be appreciated.
 
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