Upfront loads then stops, please help 2

[miniime]

Hi Experts,

Im running Powerplay 7.1 on Win2k3 and when I go to the upfront link "

http://<servername>/cognos/cgi-bin/upfcgi.exe"

I see the "Loading Upfront" link for a split second before it errors out and says "You are not authorized to view this page"

Ive double and triple checked my web server settings and all seems fine. Could someone offer me any solutions or suggestions please? Thanks in advance.

 

[Draoued]

Can it be that the web server has some IP restrictions ??
It doesn't sound like a Cognos message.

How does it go, if you start the IE from the server itself , with

http://Localhost/cognos/cgi-bin/upfcdgi.exe

??

 

[flex13]

Check the web server extensions in IIS 6.0 (Windows 2003 server) You need to either allow for all CGi applications or add the cognos one to a new rule.

Also, if the above has been done, keep in mind that there is a MS bug out there (Q829011) that I spent almost two months working on with MS that may be causing this.

 

[miniime]

Thanks Flex! Could you please provide me with the details of that bug you mentioned. Has MS since released a patch that will address this?

 

[flex13]

Here is what I received from MS at the time that the fix was released.

Hot Fix for Microsoft Knowledge Base article number Q829011

Knowledge Base Article
======================
To view the contents of the knowledge base article for this update, visit

http://support.microsoft.com/support/kb/articles/%KBAspPage%

directly, or
visit

http://search.support.microsoft.com/kb/

and query the Knowledge base
for the product and the Q number of this update.

I know that there is a fix available as I have the pre-release copy of the executable.

 

[flex13]

I should have added that the pre-release copy was form last summer, so I'm sure that it's available now.

 

[Rolldice]

Flex13,

No where in the Cognos Documentation could I find anything of this - Here's another star.




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Another throw closer to a win ... ???
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