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Updating IP Phone Description Information Only

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Whitt12

Technical User
Jul 13, 2009
13
US
I need to update only the Description of all my Cisco IP Phones. I have tried using Bulk Administration - Phones - Update Phones - Custom. I have created the CSV file with the MAC Address and Description that I need to update the phones, Uploaded it the Call Manager, but can't get it to work. When I submit the job the only thing that happens is the Dsscription comes back Blank ( all previous information deleted). Has anyone just updated the initial setup information on the Call Manager for just updating the Description Field?
 
Yes, different models - all online and registered
 
Try it per model and see if it takes it.

Certifications:
A+
Network+
CCENT
CCNA Voice
TVOICE
CAPPS
 
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